In Silicon Valley there is a concept referred to as friction. It’s the idea that you’ve got to remove every bit of inconvenience or work that gets in the way of a digital interaction. It’s about making things as easy as possible to get done. Reducing friction leads to higher conversion which means it gets you to do what the app wants you to do. I've been thinking ... Continue Reading about Friction in Healthcare – Why More Could be Better
I suspect COVID-19 and our one year experiment with virtual conferences may force us to rethink the future of medical meetings. I began asking questions about medical conferences a long time ago. I saw them as expensive junkets to endure boring speakers talking about stuff that I could get on other media. Kinda like medical students who skip the the amphitheater in ... Continue Reading about The Future of Medical Meetings
I've been wondering: Will the 21st Century Cures Act Final Rule change how doctors document? Recently Skeptical Scalpel (surgeon, writer and senior member of the Twitter intelligentsia) shared the experience of a family member who was worried about her cervical MRI report: My 38 year old non-medical daughter just got the results of her cervical spine MRI online. ... Continue Reading about Will the Final Rule Change How Doctors Document?
As health professionals we’ve all multitasked on Zoom calls. But few of us have done Zoom calls with a patient asleep in front of us. Recently we heard the story of a California plastic surgeon Zooming court from the operating room with a patient on the operating table. “Hello, Mr. Green? Hi, are you available for trial?” a courtroom clerk said as Dr. Green, ... Continue Reading about Zooming Court From the Operating Room
Let’s face it: Telemedicine isn’t there yet. I’ve been treating patients for nearly a year by remote care and so far I’m underwhelmed. And my patients have voted with their feet — most still want to see me in person. I suspect they're not happy with the compromised connection that telemedicine delivers. So I want to unpack some of my ideas on telemedicine. ... Continue Reading about Compromised connection: Lessons from a Year of Telemedicine
Last week’s insurrection at the U.S. Capitol will live in infamy. Twitter suspends Trump and Facebook and YouTube follow in suit. It may serve as one of the most historic moments the history of the web. A few thoughts on how we got here and where we may be headed. This first appeared in the 33 charts newsletter. You can subscribe here to get stuff like this ... Continue Reading about Twitter Suspends Trump – How it Could Change the Internet