As a physician in one of the most diverse cities in the United States I often communicate with families with the help of an interpreter. Some see the language barrier as a compromise and a challenge. But it’s really an opportunity. What we fail to achieve with use of words we can bridge with non-verbal communication. Expression, touch, tone, and animation will ... Continue Reading about How a Language Barrier Creates Opportunity
Interesting essay in the New York Times today about the physician-patient. Lauren Waldron, A budding pediatric neurologist discloses elements of her journey as a survivor of early stroke. Lots of interesting elements beyond early adaption to disability. The conclusion caught me: As a doctor who was once a patient, I want to use my story to help families cope with ... Continue Reading about Physician-Patient | A Doctor Who Was Once a Patient
This post was inspired by a brilliant 2018 SXSW panel discussion on default options in health among Karen DeSalvo, Thomas Goetz, Andy Chim, and Ryan Panchadsaram Increasingly the market share of options available to us are poor options when it comes to our health. Our default options too often push us further from health. An example of a default option is the ... Continue Reading about Default Options in Health
A friend had asked me to see one of her neighbors. A young child with some elimination issues, the family had been to a couple of other doctors with no success. A fairly routine problem that needed the right evaluation and a consistent approach, it was sorted out in 2-3 visits. When I ran into my friend a month later, I was met with hugs and thanks for ... Continue Reading about Do Your Patients Think You’re an Amazing Doctor?
This tweet from a pediatric play therapist found its way into my feed. And it stopped me in my tracks. Children isolated during XRT therapy remain connected to their parents by a spool of string. Child holds one end and the parent holds the other. Magic string. Beyond appealing to the concrete developmental place where kids are at it serves to remind us that the ... Continue Reading about String as the Technology That Connects
In clinic I do my best to run on time. I bend every which way to see on time patients on time. It drives my staff crazy. Consequently, I prefer that my patients arrive in a reception area rather than a waiting room. The space is the same but the intent is different. Language is powerful in healthcare. If you like this post you might like the 33 charts ... Continue Reading about The Waiting Room