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Patient experience, Physicians

Leaning In to Patient Experience

August 18, 2016 By Bryan Vartabedian · Reading Time: < 1 minutes

I have a friend who works at a small hospital in the Midwest. In the pursuit of improved patient experience, the administration studied what made patients happy during clinical encounters. One of strategies they discovered was the concept of forward-leaning posture. Evidence supports the idea that leaning in is associated with concern and attentiveness. So the ... Continue Reading about Leaning In to Patient Experience

Tagged With: Doctoring 101, Medical Interview, Patient experience

Hospitals, Patient experience, Physicians

Seven Things to do with Patient Experience Data

August 4, 2016 By Bryan Vartabedian · Reading Time: 2 minutes

One of the most remarkable outcomes of the Affordable Care Act (ACA) has been the move to patient-centeredness. So attention to patient experience is on the rise. As we collect numbers on providers, hospitals are taking a more granular look at ways to use experience data to move the chains. With some time at the airport recently (and an empty cocktail napkin) I ... Continue Reading about Seven Things to do with Patient Experience Data

Tagged With: Patient experience

EHR/Health IT, Patient experience

Doctors as Victims of Screen Positioning

February 12, 2016 By Bryan Vartabedian · Reading Time: 2 minutes

I had dinner recently with a pediatrician friend who was dinged on a patient experience survey for not having eye contact. Her response was that the computer was in the wrong place. Not her problem, she argued, but rather an issue of clinic space design. Hmm. When technology becomes perfect it will respond to us. Until then, we have to work with our technology and ... Continue Reading about Doctors as Victims of Screen Positioning

Tagged With: Doctoring 101, Patient experience

Patient experience, Process/Flow

Clinical Sketchnotes

December 18, 2012 By Bryan Vartabedian · Reading Time: 2 minutes

I just read The Sketchnote Handbook - The Illustrated Guide to Visual Note Taking, a new book released by Mike Rohde.  It details a method of note taking that I've been witnessing at major meetings over the last couple of years.  For the uninformed, sketchnotes are rich visual notes created from a mix of handwriting, drawings, hand-drawn typography, shapes and visual ... Continue Reading about Clinical Sketchnotes

Tagged With: Communication, Sketchnotes

Patient experience, Physicians

Doctors with Purple Hair

July 1, 2011 By Bryan Vartabedian · Reading Time: < 1 minutes

It's July 1st, a time of year when third year American medical students take the step from auditorium to clinic.  It's a time of sorting out.  Every medical school deals with their share of students appearing on clinical clerkships showcasing their unique brand of personal expression.  Meetings ensue.  The argument is always the same: 'I can be a good doctor with ... Continue Reading about Doctors with Purple Hair

Tagged With: Doctoring 101, Physicians

Patient experience, Physicians

The Disney T-shirt Opportunity

April 4, 2011 By Bryan Vartabedian · Reading Time: < 1 minutes

I evaluated a 7-year-old girl with abdominal pain last week.  When I entered the room I noticed that she was wearing a High School Musical t-shirt. That’s, of course, where I started. During the first couple of minutes in the room she learned that I have a daughter about her age, I’ve seen High School Musical at least a dozen times, and I know most of the songs ... Continue Reading about The Disney T-shirt Opportunity

Tagged With: Doctoring 101

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Bryan Vartabedian, MD

Bryan Vartabedian, MD
Bryan Vartabedian is the Chief Pediatrics Officer at Texas Children’s Hospital North Austin and one of health care’s influential
voices on technology & medicine.
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With a mashup of curated and original content that crosses the spaces of digital health, media, communication, technology, patient experience, digital culture, and the humanities, 33 charts offers unique insight and analysis on the changing face of medicine.

Founded in 2009 as a center of community and thought leadership for the issues doctors face in a digital world, 33 charts was included in the National Library of Medicine permanent web archive in 2014.
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