It’s a daily problem for me: I’m paged to a patient’s number. And before I dial I enter *67 to make sure I don’t get a 2 AM call back. The patient never picks up because they think I’m a telemarketer. I then leave a message telling them that I’ll be calling back. I stop the game of cat-and-mouse by calling back two minutes after I’ve left a message knowing that they’ll pick up then.
Doximity has tackled the problem with Doximity Dialer, a clever little app that allows you to dial out while showing the caller ID of your clinic or hospital. The app is available for iPhone and Android. You just put in your number and enter the name of your clinic as you want it to appear on the receiving phone. And your patients don’t even know they’re being caller ID bamboozled.
Doximity Dialer allows you to:
- Call patients at any U.S. number
- Choose the Caller ID they see
- Send return calls to your office or clinic
Docs can connect their phone’s contact lists to the app. There is also a recent calls list for those frequent callers with evolving issues.
The latest version of Epic Haiku offers providers the option to call out using Doximity dialer. It’s baked in to the Epic workflow. How cool is that?
I’ve always seen Doximity as an organization well-positioned to solve physician problems. Doximity Dialer solves a problem. And it integrates with the ways I work. These are two hurdles that the makers of applications for physicians typically fail to consider, let alone confront.
Makers of things for doctors take note.
Disclosure: I am an advisor to Doximity.
You might be interested in:
- IMedical Apps review of Doximity Dialer. Nice overview from earlier this year.
- 12 Things About Doximity That You Probably Didn’t Know. A quick hit summary of some of the things Doximity does.
- 9 Secrets for Making the Most of Your Doximity Profile. How to optimize your Doximity profile for public search and beyond.