In 2011 I wrote about typing as a critical physician skill. Things haven’t changed much. Voice recognition has improved but admittedly only works in certain contexts. Typing remains key. It’s the interface to the digital world. You can quibble about EHRs but the critical nature of keyboarding goes well beyond records and impacts how we connect to the world. As I ... Continue Reading about Keyboarding Doctors: Would You Hire a Doctor Who Can’t Type?
If you got together the best user experience professionals in Silicon Valley and invested billions into the creation of The Best EHR in the World, doctors would still hate it. They would complain that The Best EHR in the World is destroying medicine and hurting patients. Long essays in the Sunday New York Times would wax nostalgic about the good old days before the ... Continue Reading about Why Doctors Would Hate The Best EHR in the World
If you spend time nosing around medical charts you’ll find that the quality of physician notes vary as much as the doctors who creates them. Even as physicians we sometimes have difficulty understanding what’s happening or where a patient is headed in their care. An informed patient begins with clean information It got me thinking of OpenNotes. This is a tremendous ... Continue Reading about Physician Notes: Access is Only as Good as the Notes Themselves
We’re excited to have Carbon Health as our featured sponsor this week. The ideas expressed, however, are shaped and written on my own. You don’t have to look far to find doctors and patients at odds with what happens in a clinic. Repeated questions, unfriendly EHRs and poor communication add up to a miserable experience for everyone. It seems way the information ... Continue Reading about Carbon Health – 6 Ways it is Reinventing Healthcare and Revolutionizing the Clinical Encounter
I once had a clinic nurse who wouldn’t talk to me. First a little history. Clinical workflow in my early career included the ritual of phone messages. Every day, at least once and usually in the afternoon, I would sit with my clinic nurse and a pile of manilla folders to discuss phone calls. Details were discussed, recommendations were made, triage assessments ... Continue Reading about EHR and the Failure to Communicate
As reported by Politico, Epic CEO Judy Faulkner found herself in hot water when she told Joe Biden that, irrespective of access, he wouldn't understand his medical record. The social health infosphere was outraged. My take: Judy was wrong to imply that Joe shouldn't have access to his stuff. Judy was right to suggest that a chunk of Joe's stuff is beyond what he ... Continue Reading about The Illusion of Empowerment