CameraThe latest mobile app for doctors is Figure 1, which has been touted as ‘instragram for doctors.’  Figure 1 is a crowdsourced medical library that allows individuals to post clinical images from their mobile devices.

The concept makes sense.  Images in medicine represent a great way to teach and tell a story.  But I’m bearish on Figure 1.  Here’s why:

Low barrier to post.  Figure 1 facilitates ease of posting.  Low barrier to entry is good when sharing pictures of you and your buds on the strip in Vegas.  Immediacy and nowness isn’t so good when what we’re sharing requires intent and mindfulness.

Absence of clinical context.  Images offer the best bang for the buck when delivered with some element of history.  Medical images shared in the absence of context run the risk of serving as entertainment.  While it would appear that users can add as much history as they would like, the nature of the application doesn’t lend to this kind of detail.  The platform would create a stronger offering through the encouragement of more background from users.

Risk for sensationalism.  When we share clinical images or stories there’s lots to think about.  Among other things, we need to consider our intent.  Are we sharing to shock, amuse or teach?  I’m concerned that the absence of context coupled with the point-and-shoot functionality creates the potential for shock-and-awe to overshadow show-and-tell.

The world is watching.  While agreeing to the terms of service serves as an acknowledgment that you are a health professional, the system allows you to register as non-professional.  Under that circumstance, you are apparently unable to post or comment to Figure 1.  Makes sense.  But if you try to post as a non-professional, you are prompted to submit for verification as a physician.

I registered and declared myself as a physician and was able to post and comment without ever being verified.  After declaring that you are a physician, there is an option within your profile to become a ‘verified’ physician.  Verified physicians apparently rank higher within the database.

Absence of identification.  Names and institutional affiliations are not part of the registration process and so you can be who you want to be.  Users are identified by user name only.  So while anyone can sign up and call themselves a doctor, it’s practically irrelevant since no one knows who you are.  It should be clear to most who spend time in physician social spaces, anonymity went out of style back in the days of Sermo.

Study the TOS.  The appearance of a walled-off doctor-only community in Figure 1 may lead some to believe that this is a place where we can safely post and share without concern.  But you might make a pot of coffee and hunker down with the terms of service.  The platform is indemnified with dense, eye-opening legalease.  None of this is surprising, really.  But studying the TOS should emphasize how personally accountable and liable physicians really are when they share clinical images.

De-identification is tricky business.  There’s a difference between de-identification of images on a level that’s compliant with health privacy law and de-identification that respects a patient’s wishes.  I operate within the understanding that if a patient can individually identify their own leg, finger, laceration within an image, they should understand very clearly that the image is headed for the very public domain.  Figure 1 recognizes faces and offers tools to erase uniquely identifying characteristics.  The application does take effort to warn users at points along the way.  However, understanding how to de-identify isn’t as straight forward as the application may lead less experienced doctors and trainees to believe.

While there is an in-app consent form that a patient can sign with their finger, I find it hard to believe that any institution, or court for that matter, would recognize such a consent as appropriate or adequate.  And I wonder if that patient in the hospital bed understands that when they consent to the sharing of their image, they “hereby grant to Movable Science, in perpetuity, a non-exclusive, fully paid and royalty-free, transferable, sub-licensable, worldwide license to use the Content that you post on or through the Service, subject to the Service’s Privacy Policy.

Of course, all of this used to be easy.  In the old days medical images never left the medical library or the glossy paper on which they were printed.  But times have changed, technology is advancing faster than the discussion surrounding its use, and we have to think carefully about how we repurpose and share the images of those under our care.

My criticism has to be tempered with the fact that this concept of photo sharing is ripe for development.  A properly developed tool that cultivates community and thoughtful dialog around medical images has real potential.  I’m afraid that Figure 1 isn’t there with this first iteration.

If I were Figure 1, here’s what I’d do:

  • Partner with someone like Doximity to verify physicians.
  • Eliminate anonymity.
  • Pivot the away from a tool that allows on the fly posting to something that requires more contextual info and forces users to think about why they might be sharing a medical image.
  • Tighten the consent requirement in a way that better protects patients.

We’ll follow this to see where it goes.

See also Figure 1 reviews in The Atlantic and MedGadget.

 

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Doctors on the Record

June 11, 2013

silver microphoneDuring a clinical encounter recently the mother I was visiting with reached down to the phone sitting on her chair and discreetly hit a red record button.

Increasingly, parents are interested in recording their encounters with me.  Sometimes one parent can’t be present for a visit.  Perhaps the mother of an inconsolable 6-week-old wants to remember what her fatigued brain won’t allow.

It got me wondering if my communication is different when I’m on the record?  I think so.  Recording a conversation isn’t necessarily the same as creating a useful piece of media.  When the red light is on, I am more methodical in the way I lay out a sentence.  I try to speak clearly and a little more slowly so that the recording is legible to subsequent listeners.  I compensate with inflection and volume for points that I may make with my hands or facial expression.  While I may be a little less myself with a microphone, I’m probably more precise and intentional in the way my words are delivered.  What I create hopefully has more practical use once the appointment is over.

Ambient documentation will likely become more prevalent with the popularization of devices such as Google Glass.  Providers have to be prepared that nearly everything we say and do in the clinical setting could be on the record.  But depending on the intent of the recording, it may behoove the recorder to disclose that the red button has been pushed.

 

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What Should Medical Students Know About Social Communication?

June 10, 2013

As you may or may not know, I am responsible for fashioning a new curriculum in digital literacy and professionalism at Baylor College of Medicine.  I’ll offer more details over the coming weeks.  Until then, I need your help. Concerning digital communication tools and the growing public space for dialog, what the things that you [...]

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Doctors Using Social Media: No Longer New

June 9, 2013

This week marked the departure of blogger Mike Sevilla from public view.  Operating as Doctor Anonymous in the earlier years of medical blogging, his colorful contributions to the big conversation will be missed.  The thinking surrounding his decision is here. I have a couple of thoughts about Mike’s silence and how the world turns. Things [...]

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Pool Safety and the Rise of Empty Health Messaging

June 1, 2013

It’s June first.  Cue up the pool safety blog posts.  It’s a predictable part of every hospital’s editorial calendar and a rite of summer in the health infosphere. We want desperately to be timely and seasonal.  But the end result is the same: Year after year, post after post, empty copy that fills space but [...]

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Institutional Metablogs

May 31, 2013

The Greenville Health System has launched a metablog that aggregates content from blogs within its system.  A blog of blogs.  Despite following a number of large medical institutions, this is something that I haven’t seen executed.   It raises questions about strategy versus function with regard to information. As Google punishes replicated content – how does [...]

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MDigital Life Social Oncology Project

May 30, 2013

This morning Austin’s WGC released the MDigital Life Social Oncology Project. This report represents the deepest look at cancer conversations done to date.  If you live or work in proximity of cancer, communication or health, you need to stop what you’re doing and read.  The deep dive into #ASCO12 alone is worth the look. Using [...]

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The Two Things on the Web

May 24, 2013

There are only two things on the web: Content.  The stuff that we look at. Conversation.  The the dialog that happens around the stuff we look at. Consequently, there are only two things that you can do online: You make the stuff that people look at. You talk about the stuff that other people make. [...]

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Doctors as Victims of Technology

May 22, 2013

This post on Wing of Zock by Jason Franasiak is worth a peek. Perspectives of this type make deterministic assumptions about technology:  Technology shapes us and we follow.  This reflects a view among physicians that we’re the victims rather than the beneficiaries of technology. We cling to the belief that things were better way back [...]

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Book Notes: The New Digital Age

May 21, 2013

In The New Digital Age – Reshaping the Future of People, Nations and Business, Eric Schmidt and Jared Cohen take you though a futuristic view of a hyper-connected planet with all of its promises and challenges.  From the future of war and cyberterrorism to virtual hate crimes, online identity and cyber discrimination, the authors offer a [...]

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