Goodhart’s law suggests that when a measure becomes a target, it ceases to be a good measure. When I first read this I couldn’t help but think of healthcare and the quest for the ... Continue Reading about Goodhart’s law and patient satisfaction
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A mashup of curated and original thinking that crosses medicine, technology and culture
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The most interesting stuff in medicine curated each week
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Why DotMD Sold Out in Two Days
This past weekend the storied medical meeting DotMD sold out in two days. How did this happen and what does DotMD deliver that no other meeting does? Experiences. People are ... Continue Reading about Why DotMD Sold Out in Two Days
What is a Doctor’s Role?
This sounds like a crazy question. But it really isn’t. What does a doctor do? What's my job with my patients. What is a doctor's role? Some of what I do is transactional. ... Continue Reading about What is a Doctor’s Role?
MyChart Messages the Wild West of Patient Communication
Medicine is facing a crisis of information. Beyond the increase of biomedical information are rising demands for physician response to portal messaging (MyChart messages) and ... Continue Reading about MyChart Messages the Wild West of Patient Communication
Three Conditions That Define Healthcare
Since the pandemic healthcare has undergone a remarkable transformation. Before COVID dropped in as our latest wicked problem, technology was upending everything we do. I’ve been ... Continue Reading about Three Conditions That Define Healthcare
The Illusion of Eye Contact with Telemedicine
I’m big on eye contact with patients. It’s how we show ourselves as humans. The eyes are the windows to the soul. Through them, we build trust, empathy and reciprocity. When I’m ... Continue Reading about The Illusion of Eye Contact with Telemedicine
What is 33 Charts?
With a mashup of curated and original content that crosses the spaces of digital health, media, communication, technology, patient experience, digital culture, and the humanities, 33 charts offers unique insight and analysis on the changing face of medicine.
Founded in 2009 as a center of community and thought leadership for the issues doctors face in a digital world, 33 charts was included in the National Library of Medicine permanent web archive in 2014.
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