In the caverns of our bellies, a tempest brews, A fiery storm, a fierce cascade, acid reflux ensues. With burning rage, it surges forth, a churning tide, A searing pain, a bitter plight, we cannot hide. The tender walls of esophagus, its armor frail, Beneath the onslaught of the beast, it quakes and flails. A burning pyre, a molten flood, our throats ... Continue Reading about The Fierce Reflux Cascade by GPT4
Drucker on How to Manage Change
Peter Drucker, the father of modern day management, inspired a generation of leaders with his quote, "One cannot manage change. One can only be ahead of it." This needs to be reconsidered. Because there's the fantasy of staying ahead of change and then there's the modern reality. Early in this century technological progress exceeded the system’s ability to keep up. ... Continue Reading about Drucker on How to Manage Change
The People Margin
I love this concept of the people margin. It comes from Automattic engineer Mike Shelton in 2018. Data can be precise, specific, absolute and is meant to represent the actions and behaviors of people and things. Yet, people themselves can be imprecise, abstract, non-linear, and unpredictable. I call this the people margin – data’s margin of error when ... Continue Reading about The People Margin
The Circle of Safety and Physician Burnout
In his book, Leaders Eat Last — Why Some Teams Pull Together and Others Don’t, Simon Sinek discusses the importance of a safe work environment for innovation, productivity and survival. He calls this leader-driven space the Circle of Safety. It is easy to know when we are in the Circle of Safety because we can feel it. We feel valued by our colleagues and we feel ... Continue Reading about The Circle of Safety and Physician Burnout
Goodhart’s law and patient satisfaction
Goodhart’s law suggests that when a measure becomes a target, it ceases to be a good measure. When I first read this I couldn’t help but think of healthcare and the quest for the perfect patient satisfaction score. The problem is that as soon as we steer physician behavior and teach to the test, patient satisfaction scores stop being a valid measure. Essentially, ... Continue Reading about Goodhart’s law and patient satisfaction
Why DotMD Sold Out in Two Days
This past weekend the storied medical meeting DotMD sold out in two days. How did this happen and what does DotMD deliver that no other meeting does? Experiences. People are desperate for experiences. And the future of meetings is about the creation of human experiences. Sound, sensory, and emotion. These define DotMD.Like minds. Beyond the power of the ... Continue Reading about Why DotMD Sold Out in Two Days