The three A’s of physician success are availability, affability and ability. In this order. It speaks to what patients see as the most important attribute of a physician. Capacity and competence take a back seat to who happens to be around when you’re in need. To some it sounds short-sighted. But it works because average physician know how serves the average ... Continue Reading about Three A’s of Physician Success: Availability, Affability, Ability
In 2011 I wrote about typing as a critical physician skill. Things haven’t changed much. Voice recognition has improved but admittedly only works in certain contexts. Typing remains key. It’s the interface to the digital world. You can quibble about EHRs but the critical nature of keyboarding goes well beyond records and impacts how we connect to the world. As I ... Continue Reading about Keyboarding Doctors: Would You Hire a Doctor Who Can’t Type?
I went to medical school with a woman who wanted to fix things. As a fourth year medical student on clinical rotations when confronted with chronic conditions she would bang her fists. ‘Just fix it,’ she would say with frustrated urgency. ‘I want something I can fix.’ She wanted the quick hit of making things better. So she became a surgeon under the illusion that she ... Continue Reading about The Fixer and the Docent
Jack West is on to something here on Medscape. He discovered that meetings like the JP Morgan Healthcare Conference are flush with Chief Medical Innovators and doctors disconnected from the day-to-day operations of caring for patients. In all of these meetings that purport to disrupt healthcare, where I met hundreds of participants, not a single one sees patients ... Continue Reading about Too Many Chief Medical Innovators?
If you’re a physician who uses Twitter, you’ve probably seen tweets from Medical Axioms. Medical Axioms is a Twitter-based collection of wit and wisdom created by Dr. Mark Reid, a Colorado-based Hospitalist. As simple as his wisdom may be, Medical Axioms gets amazing engagement with RTs and likes sometimes numbering in the thousands. Beyond just metrics, you get ... Continue Reading about Medical AXIOMS – Interview with Mark Reid, MD
If you got together the best user experience professionals in Silicon Valley and invested billions into the creation of The Best EHR in the World, doctors would still hate it. They would complain that The Best EHR in the World is destroying medicine and hurting patients. Long essays in the Sunday New York Times would wax nostalgic about the good old days before the ... Continue Reading about Why Doctors Would Hate The Best EHR in the World