Amber Case got me thinking with this brief essay on the non-place. Briefly defined, non-places are urban or industrial spaces where personhood is put on pause. And they’re everywhere, from airports, highways and chain supermarkets, to narrow, suffocating, condo-filled streets — the in-between spaces where people are without relation or history. In a ... Continue Reading about Non-Place in Health Care
We need to pay attention to what our ideas look like. Recently I was working on a project with a colleague. We were shaping an idea and he put together a concept sheet — a summary of our idea for leadership buy-in. His summary was one long-winded paragraph in a tiny font compressed on to the top third of the page. The only thing more exhausting than glancing ... Continue Reading about What Do Your Ideas Look Like?
I’ve been listening to more podcasts recently. I’m trying to understand how style, format, and white space come together to share information in audio format. White space and the case of the crunched podcast I listened to a sports podcast recently that made me think. But not in a good way. It was a really interesting topic discussed by a couple of guys not super ... Continue Reading about White Space in Communication
Information is one of this generation's greatest challenges. The explosion of information is matched only by new tools for sharing it with one another. Information design is the next frontier. Ambient monitors living on our wrists and pockets have created spaces for push notifications of all kinds. Endless pummeling of the inbox with this and that with no regard ... Continue Reading about Information Design
As I suggested in 2014, we are seeing the rise of a creative class in medicine. These are health professionals hell bent on making, breaking, and bending healthcare. Enter Bon Ku and Joyce Lee in today's New York Times - Design Thinking for Doctors and Nurses. They see the world differently. More importantly they see the problems of medicine differently. Then they ... Continue Reading about Design and Medicine’s Creative Class
The most dangerous phrase in medicine is this is the way we’ve always done it. This is one of those internet memes that resonates with our disruptive side. Virally passed on Twitter, it suggests that they’ve just had it wrong all these years and we know what’s right. In some cases they have and we do. Sometimes not. There are many things in medicine that work ... Continue Reading about The Way We’ve Always Done It