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Patients, Process/Flow

Friction in Healthcare – Why More Could be Better

April 24, 2021 By Bryan Vartabedian · Reading Time: 5 minutes

In Silicon Valley there is a concept referred to as friction. It’s the idea that you’ve got to remove every bit of inconvenience or work that gets in the way of a digital interaction. It’s about making things as easy as possible to get done. Reducing friction leads to higher conversion which means it gets you to do what the app wants you to do. I've been thinking ... Continue Reading about Friction in Healthcare – Why More Could be Better

Tagged With: Clinic Operations, Clinical Industrialization, Patient experience, Slow Medicine

Future Medicine, Technology

Physician Tolerance and the Six Sigma Clinic

March 13, 2019 By Bryan Vartabedian · Reading Time: < 1 minutes

There’s a concept in manufacturing called tolerance. It’s the error allowed as part of the process of making stuff. Engineering tolerance is the permissible limit or limits of variation in: a physical dimension; a measured value or physical property of a material, manufactured object, system, or service ... — Wikipedia In medicine patient care is increasingly ... Continue Reading about Physician Tolerance and the Six Sigma Clinic

Tagged With: Clinic Operations, Clinical Industrialization

Information, Technology

Getting Rid of Stupid Stuff – How to Clean Clinical Workflows

December 7, 2018 By Bryan Vartabedian · Reading Time: 2 minutes

If you want to see how the machine of medicine can be changed, read Getting Rid of Stupid Stuff in the New England Journal of Medicine. Under the leadership of Dr. Melinda Ashton at Hawaii Pacific Health, getting rid of stupid stuff was initiated to improve the inefficiencies of health professionals at the ground level. This program sought nominations for EHR ... Continue Reading about Getting Rid of Stupid Stuff – How to Clean Clinical Workflows

Tagged With: Clinic Operations, EHR

Hospitals, Patients

High-Deductible Insurance – 3 Consequences to Patient Care

November 16, 2018 By Bryan Vartabedian · Reading Time: 2 minutes

Possibly the biggest change that I’ve seen in clinical practice is the rising burden of health care costs on patients. On a daily basis I have difficult conversations with families as they face the grim reality of health costs offset in their direction. It’s captured pretty nicely here in this Bloomberg piece, Doctors are Fed Up with Being Turned Into Debt Collectors. ... Continue Reading about High-Deductible Insurance – 3 Consequences to Patient Care

Tagged With: Clinic Operations

Future Medicine

Technology and the Power of Human Inconvenience

October 31, 2018 By Bryan Vartabedian · Reading Time: 2 minutes

Over time I suspect that patients have the ability to do more on our own without the oversight of doctors. Much like the slow obsolescence of the bank teller, our interface with the health system will move from human exchange to something more algorithmic and automated. Right now we want this. We don't like human inconvenience. But we still want the old thing. ... Continue Reading about Technology and the Power of Human Inconvenience

Tagged With: Clinic Operations, MD Future

Physicians, Process/Flow

The Human Nature of Clinic Schedules

October 2, 2018 By Bryan Vartabedian · Reading Time: 2 minutes

Doctors have clinic schedules. Based on these schedules, patients are expected to arrive at a certain time. In turn, they expect a certain amount of face time with the doctor. In my clinic, a new patient is scheduled for 30 minutes and a follow-up 15 minutes. But humans and their problems rarely fit into 15 and 30 minute blocks. So how does it work? Something ... Continue Reading about The Human Nature of Clinic Schedules

Tagged With: Clinic Operations

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Bryan Vartabedian, MD

Bryan Vartabedian, MD
Bryan Vartabedian is the Chief Pediatrics Officer at Texas Children’s Hospital North Austin and one of health care’s influential
voices on technology & medicine.
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With a mashup of curated and original content that crosses the spaces of digital health, media, communication, technology, patient experience, digital culture, and the humanities, 33 charts offers unique insight and analysis on the changing face of medicine.

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