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Future Medicine, Patients

Genius Bar for Healthcare – Not Ready for Primetime

September 15, 2020 By Bryan Vartabedian · Reading Time: 3 minutes

A challenge was thrown down on Twitter recently: If we had a Genius Bar for healthcare what would it look like? (paraphrased and originally asked by health designer Nick Dawson) I’ve seen this question before and it reflects a recurring ideal in healthcare: the efficient, service-oriented transactional experience where a problem is identified and fixed. But the ... Continue Reading about Genius Bar for Healthcare – Not Ready for Primetime

Tagged With: Patient experience

Digital culture, Physicians

Docsplaining – An Unfair Generalization of Physicians

April 2, 2019 By Bryan Vartabedian · Reading Time: 2 minutes

Docsplaining is the subject of a recent Postgraduate Medical Journal viewpoint by Dr. John Launer. Docsplaining, as described, is an endemic issue that characterizes physicians as condescending and uncaring actors in their communication with patients.  This paper is worth reading if for nothing else than to illustrate the lens through which some physicians view ... Continue Reading about Docsplaining – An Unfair Generalization of Physicians

Tagged With: Communication, Patient experience

Patients, Physicians

When Patients See a New Doctor

March 21, 2019 By Bryan Vartabedian · Reading Time: < 1 minute

I recently filled in for a colleague who couldn’t make it to clinic. Families were given the option to reschedule but most were fine seeing me, the new doctor. Some of these children had seen my colleague for years. And few knew what it was like to talk to someone different about their child’s chronic bowel disease. It was kind of a big deal.  What were ... Continue Reading about When Patients See a New Doctor

Tagged With: Patient experience

Future Medicine, Patients, Physicians

Human Experience of Disease and Patient Expectations

November 8, 2018 By Bryan Vartabedian · Reading Time: 2 minutes

Running an algorithm for the management of a well-typed tumor or a child with a septic joint is relatively easy. But managing the expectations of that cancer patient or nervous mother is something more involved. Expectations are how we imagine the future given what we currently know and understand. Patient expectations are part of the human experience of ... Continue Reading about Human Experience of Disease and Patient Expectations

Tagged With: Artificial intelligence, MD Future, Patient experience

Patients, Physicians

How to Manage Patient Expectations

November 3, 2018 By Bryan Vartabedian · Reading Time: 2 minutes

One of the most important roles I play as a physician is the management of patient expectations. The reason it’s so important stems from the nature of my work. As a gastroenterologist to small people I work in a grey-zone. I live in the space between intestinal pathology and the complicated lives of growing children and families. And if you know anything about ... Continue Reading about How to Manage Patient Expectations

Tagged With: Doctoring 101, Patient experience

Hospitals, Patients

Keep Mama Happy

August 18, 2018 By Bryan Vartabedian · Reading Time: 2 minutes

“We’ve gotta keep Mama happy” I hear this from time to time from pediatricians. The idea is that if we don’t give a mother what she’s looking for, she’ll walk. As a resident I had a preceptor who loved to pull me aside to teach me the ‘inside baseball’ of pediatrics. One day after prescribing antibiotics to a child with a runny nose, he remarked with a wink and ... Continue Reading about Keep Mama Happy

Tagged With: Clinic Operations, Doctoring 101, Patient experience

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Bryan Vartabedian, MD

Bryan Vartabedian is a pediatrician at Baylor College of Medicine / Texas Children’s Hospital and one of health care’s influential voices on technology & medicine.
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With a mashup of curated and original content that crosses the spaces of digital health, media, communication, technology, patient experience, digital culture, and the humanities, 33 charts offers unique insight and analysis on the changing face of medicine.

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