The CNN Mayo Clinic hatchet job illustrates a dilemma faced by health care organizations. Specifically, the position hospitals find themselves in when wrongly accused of patient mistreatment. Those connected with the alleged mistreatment have the ability to say what they want without accountability. But health privacy law prevents hospitals from publicly defending ... Continue Reading about CNN, the Mayo Clinic and Healthcare’s Dialog Double Standard
If you haven’t heard, OpenNotes has a killer panel submitted for the 2019 SXSW Interactive Festival: Transparency in Healthcare, One Note At a Time. For the uninformed, OpenNotes is an international movement advocating for the availability of medical providers’ notes to patients. The team at OpenNotes has pulled together University of Pittsburgh Medical Center’s ... Continue Reading about 4 Reasons OpenNotes Will Rock SXSW Interactive in 2019
As a physician in one of the most diverse cities in the United States I often communicate with families with the help of an interpreter. Some see the language barrier as a compromise and a challenge. But it’s really an opportunity. What we fail to achieve with use of words we can bridge with non-verbal communication. Expression, touch, tone, and animation will ... Continue Reading about How a Language Barrier Creates Opportunity
Interesting essay in the New York Times today about the physician-patient. Lauren Waldron, A budding pediatric neurologist discloses elements of her journey as a survivor of early stroke. Lots of interesting elements beyond early adaption to disability. The conclusion caught me: As a doctor who was once a patient, I want to use my story to help families cope with ... Continue Reading about Physician-Patient | A Doctor Who Was Once a Patient
This post was inspired by a brilliant 2018 SXSW panel discussion on default options in health among Karen DeSalvo, Thomas Goetz, Andy Chim, and Ryan Panchadsaram Increasingly the market share of options available to us are poor options when it comes to our health. Our default options too often push us further from health. An example of a default option is the ... Continue Reading about Default Options in Health
A friend had asked me to see one of her neighbors. A young child with some elimination issues, the family had been to a couple of other doctors with no success. A fairly routine problem that needed the right evaluation and a consistent approach, it was sorted out in 2-3 visits. When I ran into my friend a month later, I was met with hugs and thanks for ... Continue Reading about Do Your Patients Think You’re an Amazing Doctor?